3.18 Training Support


Services Experience:
CAPPS Contract: On the Checkout, Assembly and Payload Processing Services (CAPPS) contract, InDyne administers a comprehensive training and certification program that is vital to maintaining a NASA highly-skilled technical workforce engaged in the assembly, test, ground, and launch processing of the International Space Station elements and other NASA payloads. InDyne provides safety and access training that ensures compliance with Environmental Protection Agency, Department of Transportation, Occupational Safety and Health Administration, ANSI, NASA and USAF requirements. This training uses instructor-led and computer-based training to ensure successful completion of individual work tasks with minimum risk to personnel, equipment, and the environment. We provide O&M training that provides engineers, technicians, and inspectors with the knowledge of operational procedures and fault-isolation methodologies to operate, test, and maintain flight hardware, ground support equipment, and facility systems. We provide a skills certification curriculum that provides theory, practical applications, demonstrations, and skills performance evaluations which certifies employees to perform a prescribed skill, usually within an high risk or hazardous area. InDyne also conducts an equipment operator licensing curriculum that combines course material with OJT skill proficiency training, providing technicians with licenses to operate cranes, doors, forklifts, man-lifts, respiratory equipment, and other specialized equipment needed for critical tasks or in high risk environments.
ETTC & WROCI Contracts: InDyne provides similar training and certification programs to both contractor and Government personnel on our ETTC and WROCI contracts. On all our contracts we utilize “instructional design” techniques and processes for content development, training, and evaluation and have deployed our PIMS Training Module to disseminate computer-based training, archive training content, maintain instructor-led course schedules, establish individual training plans, and track and evaluate individual and instructors training performance.


All Points Logistics

Services Experience:
APL provides training services on our CAPPS contract. For example, in 2007, NASA Headquarters made a decision to transition from the NASA Equipment Management System (NEMS) to the Integrated Asset Management Property Plant & Equipment (IAMPP&E) System. APL provided all training for the IAMPP&E system to APL users, Boeing users, KSC super users and KSC contract personnel, developing, publishing and maintaining all training materials, manuals, instructions and other related documentation. Training materials were modified, based on the skill and proficiency levels of the groups being trained. For example, a super user group received more technically rich materials and more specific and detailed instruction than a regular user group received.
APL is committed to fostering a culture of outstanding customer service; process improvement; fact-based decision-making; employee empowerment and the timely and efficient delivery of high-quality products and services. Toward that end, APL employs a Management Reporting and Training team that is in charge of continuous improvement initiatives for our personnel. These initiatives include training in ISO 9001:2008 and Lean processes to ensure quality in all areas of the business.
In addition, APL has an active adjunct instructor at Kaplan University and can bring experience and technical training capabilities in the following courses: Introduction to Web Technologies and Web Development, Dynamic HTML, JavaScript, and AJAX Programming, Advanced Web Styling with CSS, User Interface Design, Microsoft SQL Server 2008 Implementation and Maintenance, Microsoft SQL Server 2008 Database Development, Microsoft SQL Server 2008, Business Intelligence Development and Maintenance, Designing, Optimizing and Maintaining a DB, Admin Sol using MS SQL Server 2008, Designing Database Solutions and Data Access Using MS SQL Server 2008, Designing a Business Intelligence Infrastructure Using MS SQL Server 2008, Fundamentals of PHP Programming, PHP Programming with the MySQL Database, Introduction to the Java Environment, Fundamentals of Java Programming, Introduction to eCommerce, Developing and Maintaining an eCommerce Platform, Online Marketing Strategies, SEO for eCommerce Professionals, Electronic Privacy, Security, and Law.


Erica Lane Enterprises

Services Experience:
NAVFAC SE Resource Efficiency Management (REM) Contract


MEI Technologies

Services Experience:
DHEP Contract: We routinely train flight control personnel, AF Payload Ops personnel, and astronauts on all procedures and equipment used to checkout and deploy on orbit experiments. All procedures and checklists are documented and validated, and retrained as needed if there are flight delays or other reasons for additional training.